Delivery times vary depending on the product and the warehouse it ships from. The estimated shipping time for each product will be clearly shown on its product page.

Return eligibility and timeframes vary by product. Some items are non-returnable, while others may be returned within 14 or 30 days. The specific return policy for each item is displayed on its product page.

All orders are processed within 1–3 business days. Once your order is shipped, you’ll receive a confirmation email with your tracking details. If the tracking number took more than 3 business days from the time you placed the order, please contact us at: support@mixvalor.com

As soon as your order ships, tracking information will be uploaded. You can track your order anytime by visiting our Track Order page and entering your details.

Yes! We offer free shipping within the USA and to most international destinations. Some remote areas may have restrictions, but we will notify you before processing your order.

For international orders, your country may charge customs duties or import taxes. These fees are the responsibility of the customer.

If your order arrives damaged or defective, please contact us immediately at: support@mixvalor.com with photos of the item and packaging. We’ll be happy to handle arrange what would work better for you according to our policy.

You can reach us anytime through our Contact Us page.

At this time, we do not offer gift wrapping or special packaging. However, many of our products make great gifts, and we’re working on adding gifting options in the future.